Billing Terms & Conditions

Last Updated: 12th May, 2025

Atelier Rue Payment Policy

1. Accepted Payment Methods

At Atelier Rue, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed in GBP.

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Atelier Rue are in GBP.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Atelier Rue uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

6. Fraud Prevention

  • Atelier Rue reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

Contact Information:

Company Name: Elevon Enterprises Limited
Address: Flat/Rm A 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
Email: info@atelier-rue.co.uk
Phone: +447520693762
Contact: Contact Page

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM GMT

We do our best to reply to your e‑mail within 1–2 business days.

Thank you for shopping with Atelier Rue